30 Day 100% Money Back Guarantee
If you're not happy with our service and you cancel your account within 30 days of the activation date, we will refund your money. No questions asked. We believe in our service and stand behind it 100%.

Our refund policy does not apply to any additional items or services; this includes but is not limited to any database setup fees, Domain Registration fees, SSL certificate fees, script installation, and web design services. No refunds are available after 30 days.

If your account has been cancelled by us due to a breach of the terms of service or acceptable use, you will not be eligible for a refund. Domain name registration is non-refundable.

99.0% Uptime Guarantee
Here at Chef's Web Hosting.com we have maintained a 99.0% uptime since January 2005, so not only are we entirely confident in our servers, but we make the commitment to you that we will meet or exceed our 99.0% Uptime Guarantee.

Our Guarantee to you:
Chef's Web Hosting.com guarantees 99% network uptime in a given month, excluding scheduled maintenance, normal system reboots, emergency system maintenance and abusive accounts. If you experience downtime for the whole month, we will credit 5% of your monthly fee if we cannot restore network connectivity within 90 continuous minutes. If your outage takes longer, we will credit an additional 10% of your monthly fee for each additional 30 continuous minutes (up to 100% of your monthly fee).

Network uptime includes functioning of all network infrastructure including routers, switches and cabling, but does not include services or software running on your server. Network downtime exists when a particular client is unable to transmit and receive data, that customers provides us a tracert from their location to our servers (verifying the outage is due to our servers), and Chef's Web Hosting.com records such failure in our online helpdesk system. Network downtime is measured from the time the trouble ticket is opened by a client to the time the server is once again able to transmit and receive data. This guarantee does not apply to delinquent clients.

To request downtime credit, simply login to your account at Chef's Web Hosting.com HelpDesk, noting the time of the suspected downtime, plus details of your account, domain, and any other relevant information.

Price Protection
When you order, you are immediately protected against any price increases. You monthly, quarterly or annual payments are locked-in and will never increase as long as you keep the same hosting  account with us - guaranteed!
 

Minimum Time Contract or Commitment

No minimum contract. You can pay monthly, or yearly. You can also cancel at any time.

2Checkout.com Inc. (2CO), is an authorized retailer for web hosting services provided by Chef's Web Hosting.com. We accept Visa, MasterCard, American Express, Discover, JCB, Diners Club cards,eChecks. and also we accept wire transfer, Paypal, and HSBC/Bancnet bank account direct deposit for our Philippine  clients. Your account will be ready within 24 hours.